Weak links can exist anywhere. Andy calls in sick, and while Alex is on the job, she isn’t trained to cover Andy’s duties. Neither one of these people would be considered the weak link, rather it’s the lack of a procedure in place to have someone instantly step in and adequately cover Andy’s tasks while […]
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from NSSF https://www.nssf.org/industry-summit-hot-topic-no-room-for-weak-links/
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